FAQ
Frequently Asked Questions
1. What is Alcantara?
Alcantara is a high-end synthetic material known for its soft suede-like texture, durability, and eco-friendly composition. It is widely used in luxury vehicles, fashion, and technology due to its premium feel, excellent grip, and long-lasting quality.
2. How do I clean and maintain my Alcantara cover?
Alcantara is water-resistant, meaning it repels small spills and moisture, making it easier to maintain than traditional suede or leather. To keep your Alcantara cover in top condition:
• Use a soft brush or microfiber cloth to remove dust and dirt.
• For stains, lightly dampen a cloth with warm water and mild soap, then gently wipe the area.
• Avoid harsh chemicals, excessive moisture, and direct sunlight to maintain the fabric’s quality.
3. Are your Alcantara covers real Alcantara?
Yes! We use authentic Alcantara sourced from high-quality suppliers to ensure a luxurious and durable finish.
4. Will my Alcantara cover fit perfectly?
Yes! Our covers are custom-designed for a precise fit. Please ensure you select the correct product for your model when ordering.
5. How long does shipping take?
Shipping times vary based on location:
• Beirut: 2-3 business days
• Outside Beirut: 3-4 business days
Once your order ships, you’ll receive a tracking number via email.
6. How can I contact support?
If you have any questions, you can reach us via our email contact form on this page, and we’ll get back to you within 12-24 hours.