FAQ

Frequently Asked Questions

1. What is Alcantara?

Alcantara is a high-end synthetic material known for its soft suede-like texture, durability, and eco-friendly composition. It is widely used in luxury vehicles, fashion, and technology due to its premium feel, excellent grip, and long-lasting quality.

2. How do I clean and maintain my Alcantara cover?

Alcantara is water-resistant, meaning it repels small spills and moisture, making it easier to maintain than traditional suede or leather. To keep your Alcantara cover in top condition:

• Use a soft brush or microfiber cloth to remove dust and dirt.

• For stains, lightly dampen a cloth with warm water and mild soap, then gently wipe the area.

• Avoid harsh chemicals, excessive moisture, and direct sunlight to maintain the fabric’s quality.

3. Are your Alcantara covers real Alcantara?

Yes! We use authentic Alcantara sourced from high-quality suppliers to ensure a luxurious and durable finish.

4. Will my Alcantara cover fit perfectly?

Yes! Our covers are custom-designed for a precise fit. Please ensure you select the correct product for your model when ordering.

5. How long does shipping take?

Shipping times vary based on location:

• Beirut: 2-3 business days

• Outside Beirut: 3-4 business days

Once your order ships, you’ll receive a tracking number via email.

6. How can I contact support?

If you have any questions, you can reach us via our email contact form on this page, and we’ll get back to you within 12-24 hours.